Okemo Mountain Resort

Just over 4 hours from NYC but a good distance to get away for a long weekend from the city crowds. Echo Lake Inn was a great retreat, just 10 minutes drive away. Friendly staff and quaint rooms. Loved it.

I was having issues with my pass and access to my account. I had just driven in through a horrible snow storm the night before. I was frazzled when I showed up at mountain. Guest service agent at Okemo Mountain, Julia was amazing. She assured me she would help me get everything straightened out and she did. I walked in overwhelmed and her pleasant smile and reassurance help me relax and enjoy my day of skiing. She was so helpful throughout the process and understanding of my situation and assisted me in the most professional and caring manner. Thank you.

Okemo is nice. It’s a nice getaway. I will say as a snowboarder that the vibes here are definitely more family/older gen. The maintenance of the mountain seems to be well handled.

Okemo Mountain Resort is a place where you forget about everything and simply enjoy the moment. Perfect slopes, fresh mountain air, friendly staff, and exceptional service from the very start. I had so much joy, warmth, and adrenaline here that I already want to come back again. If you’re looking for a comfortable, beautiful, and truly high-quality ski resort — Okemo is the perfect choice!

Okemo is a fantastic ski resort, especially for families and mixed-ability groups. The ski school was extremely well run and organized, and the lift ticket discount when you book ski school makes it an excellent value. Our instructor, Amanda, was truly outstanding—she quickly assessed each person’s skill level and tailored her instruction accordingly. She gave us clear, concrete drills that immediately helped improve our skiing dramatically, answered every question thoughtfully, and even explained the science behind why certain techniques work, which made the learning really click. The mountain itself felt a bit overwhelming at first, particularly navigating back to Jackson Gore base area from the summit, but everyone we encountered—from staff to fellow skiers—was incredibly helpful. By the end of two days, the routes felt intuitive and easy to navigate. One thing I especially appreciated was the availability of long green trails that run all the way from the summit to the base, while still offering plenty of more challenging terrain for our advanced skiers. We had a small incident that required assistance from ski patrol, and they responded quickly, professionally, and with genuine care, which was very reassuring. Overall, Okemo is a well-managed resort with excellent instruction, thoughtful terrain variety, and a supportive atmosphere. We’d absolutely return.

Aside from the prices being astronomical. The resort is great. Trails for all levels of skiers/boarders. Ski patrol is great and very friendly (as long as you are). Views are amazing for east coast skiing. Prices are rough but I will absolutely be back.

I am so impressed with the customer service at Okemo. Every single person we interacted with was kind and helpful and it made our day so much better. The woman who helped us print our season passes was wonderful. She was friendly, patient, and even waved the printing fee without us asking. The lift operators were also amazing. They were cheerful, welcoming, and genuinely seemed happy to help guests. The standout of our day was Bill in the repair shop. He helped us after we arrived with skis that had been improperly tuned at an outside shop and he immediately knew what the problem was. He explained everything clearly, fixed the issue on the spot, and did not charge us even when we offered to pay. He prevented what could have been a dangerous situation for us and we went back later just to thank him again. Our experience at the mountain was fantastic from start to finish and the staff made all the difference. We are very grateful and will definitely be returning.

Hopefully this finds the GM, I wanted to express my gratitude for the assistance provided by one of your employees, Jay, at the end of the day today. A friend and I found ourselves at the bottom of the Morning Star Triple after the lifts had closed, realizing we were quite far from where we needed to be. Fortunately, Jay and a colleague arrived and kindly offered to drive us back to the lodge. Jay was incredibly helpful and truly a lifesaver. You have excellent staff, and Jay’s actions are a great reflection of your team. I wanted to make sure his efforts were recognized and appreciated.